Employee Assistance Program (EAP)

EAS is an employee assistance program which contracts with employers to provide early detection and effective intervention for employees experiencing personal problems that affect their personal lives and/or their job performance. All services are free and confidential to employees and their immediate families of businesses contracted for this employee benefit. EAS is accessible 24-hours a day and provides individual appointments in 5 offices throughout Clinton, Essex and Franklin counties, weekdays between 9am and 7pm.

The professional staff of EAS provides confidential assistance for your organization and employees. We encourage employees to call EAS before a situation affects work performance.  We are available to assist you with a variety of management concerns and issues. We recognize that stress is inherent in the workplace and this is especially true when changes occur. We can help you make the transitions smoother by offering support, ideas and programs to fit your individual situation.


What is an EAP?

Employee Assistance Programs (EAPs) are employee benefit programs offered by many employers. EAPs are intended to help employees deal with personal problems that might adversely impact their work performance, health and well-being. EAPs generally include assessment, coaching and consultation and referral services for employees.

How does the EAP help my employees?

EAP services are free to employees and their immediate families, having been prepaid by the employer. In this case, an employer contracts with EAS, a third-party EAP provider. Confidentiality is maintained in accordance with privacy laws and professional ethical standards. Employers do not usually know who is using their employee assistance programs, unless there are extenuating circumstances and the proper release forms have been signed.

The goal of our EAP program is to help the employee retain their job and get assistance for any problems or issues that may be impacting their work performance.

How does the EAP benefit me as an employer?

EAS has designed their EAP to provide an array of support services that ultimately helps employers retain their employees. Studies indicate that that offering an EAP may result in other benefits such as lower medical costs, reduced turnover and absenteeism, and higher employee productivity and morale. In addition EAS takes additional steps to provide other services to employers such as supervisory consultations for managers and supervisors, support to troubled work teams, training and education programs, and critical incident services.

Drug-Free Workplaces and Employee Assistance Programs

A critical component of a drug-free workplace program is providing assistance or support to employees who have problems with alcohol and other drugs.  Employee Assistance Programs (EAPs) are generally the most effective vehicle for addressing poor workplace performance that may stem from an employee’s personal problems, including the abuse of alcohol or other drugs. EAPs are an excellent benefit to employees and their families and clearly demonstrate employers’ respect for their staff. They also offer an alternative to dismissal and minimize an employer’s legal vulnerability by demonstrating efforts to support employees. In addition to counseling and referrals, many EAPs offer other related services such as supervisor training and employee education.  At a minimum, businesses should maintain a resource file from which employees can access information about community-based resources, treatment programs and helplines.

Employee Assistance Program An Employee Assistance Program (EAP) can be a valuable resource for both employees and managers and can play an important role in your drug-free workplace program. An EAP is a worksite-focused program designed to assist in the identification and resolution of productivity problems associated with personal problems, such as alcohol and/or drug abuse. The Department of Labor website takes you, step by step, through the elements of an EAP and how it works to benefit everyone in the workplace.

How does an EAP support your drug-free workplace program?  Since EAP services typically mirror the components of a drug-free workplace program, putting an EAP in place may go a long way towards building your drug-free workplace program.  Once contracted with Employee Assistance Services (EAS), you will have a partner in your policy development, supervisor training and employee education. EAS will complement and support your drug-free workplace program in a unique way. By encouraging employees to seek assistance with a variety of emotional issues and day-to-day problems, EAS is in a position to identify employees who have developed problems with drugs and/or alcohol before there are problems at work. Furthermore, EAS gives your supervisors tools for dealing with troubled employees, while allowing them to remain focused on employees’ work performance, rather than on employees’ personal lives.  The EAP component of a drug-free workplace program maximizes the health and efficiency of the workforce while conveying a caring attitude on the part of the employer.Organizations that have EAPs as part of their drug-free workplace program have adopted a prevention and treatment approach to alcohol and drug problems. This means that employees are encouraged to come forward on their own to seek help, and those who are identified as using prohibited drugs are offered treatment and education. By addressing personal problems early, EAS can help prevent employees from starting to use alcohol or drugs in misguided attempts to relieve pressure and stress. EAS can help to properly assess and refer the employee who has problems to the most appropriate level of help.  EAS supports three important ideas in a drug-free workplace:

  1. Employees are a vital part of business and valuable members of the team.
  2. It is better to offer assistance to employees than to fire them.
  3. Recovering employees can, once again, become productive and effective members of the workforce.

Including EAS as part of your drug-free workplace reflects a concern about the well being of employees and represents a distinctly different approach from that of “test and terminate.” Employers who adopt the “test and terminate” approach attempt to achieve a drug-free workplace by eliminating and discarding drug-using employees without offering treatment or opportunities for recovery.  In addition to offering EAS, you can choose to help employees by allowing a reasonable period of time off the job to participate in treatment as well as adequate benefits coverage for the treatment of addiction.


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